Medical emergency and accidents

In the event of a medical emergency or serious accident, call 999 and alert the College Lodge.

There are a number of first-aiders in College:

  • Ireneusz Grygiel, Tony Harling, Sam Jones, Des Paphitis, David Rhodes, Sydney Richardson (Lodge, 01865 278500)
  • Zsofia Arato, Amie Phillips, Marta Kwiatowska, Ryan James (Buttery, 01865 278531)
  • Natalia Madzio, Chloe Bruyas (Conference and Events, 01865 278527)
  • Robert Madzio (Kitchen, 01865 278531)
  • Karen Richardson (IT, 01865 278574)
  • Philipe Campos (Maintenance, 01865 78534)

College first-aid kits are located in the Lodge, the Workshop, the College and student kitchens, the SCR Pantry, the Library, the Wash Up Area, Walton Street kitchen, 3 George Street Mews (2nd Floor Kitchen), 5 George Street Mews (1st and 2nd Floor Kitchens),the Housekeeper’s Office and the IT Department. A defibrillator is located in the Lodge.

Fire

If you discover a fire, immediately operate the nearest fire alarm call point, shout “fire, fire, fire” to warn others, and assemble at the nearest fire assembly point. The University Security Services will automatically call the fire brigade on sight of fire. On hearing the fire alarm, do not ignore it. Leave the building immediately by the nearest available exit and go straight to your nearest assembly point.

Maintenance and Repairs

The Buildings & Facilities Manager and the Works & Maintenance Department are normally available 7:00am-4:30pm Monday-Thursday and 7:00am-4:00pm on Friday. The best way to report repairs is by email to maintenance.faults@nuffield.ox.ac.uk. The Works & Maintenance team can also be reached by telephone on 01865 278534.

Outside these hours, the Lodge should be contacted for emergency maintenance issues.

In cases of genuine maintenance emergencies during a closed period or when the Lodge is closed, you should first attempt to contact the dedicated out-of-hours service provider Oxford Security Services (01865 751605).

Security and Other Issues

The Lodge is normally staffed from 7:00am to 11:30pm Monday to Sunday. When the Lodge is closed, Oxford University Security Services (01865 289999) will respond to emergencies.

Your key welfare contacts in College are the Senior Tutor, Eleni Kechagia Ovseiko (senior.tutor@nuffield.ox.ac.uk), and Sarah Milne Das (sarah.milnedas@nuffield.ox.ac.uk). You are very welcome to discuss any issues you may be experiencing with either Eleni or Sarah; they can provide a listening ear and signpost you to other more specialised support and resources as required.

Information about accessing professional counselling and talking therapies can be found on this page, under Mental Health and Wellbeing.

Contact details for a range of hotlines and supportive services can also be found on this page, under Need Someone To Talk To?

See these pages for information about mental and physical health.

Please see this section of the website.

If you are experiencing difficulties with your academic work or supervision, there is support available. You may wish to consult:

  • Your supervisor
  • Your College supervisor
  • The Director of Graduate Studies at your Department
  • The Senior Tutor

Students who encounter unexpected financial difficulties may be able to seek support from dedicated university or College funds. Please make contact with Eleni if you are considering making an application.

Note that students admitted to courses of study within the University are generally expected to have secured funding – or to have made arrangements to secure funding – which will support them throughout the entire course of their studies. Funds will not usually be awarded when a student's situation is financially unsustainable, or where there is no identified shortfall in funding.

If you anticipate that you may experience issues paying any debts or charges due to the College, please make contact with the Senior Tutor, Head of Finance, or the Bursar at the earliest possible opportunity to discuss a feasible plan.

Please see this page.

Please see this page.

If you are going through difficult circumstances such as bereavement, we encourage you to make contact with Eleni or Sarah so that we can discuss how to best support you.

You may find some of the resources on this page useful.

The College is committed to supporting pregnant students, students on parental leave, and students with caring responsibilities, and to ensuring that they are not disadvantaged as a result of their circumstances.

In case you are not able to undertake your study for a period of time (for example due to illness, family circumstances, or financial hardship), it is possible to apply to suspend your student status for no less than one and not more than three terms at any one time. Suspension of status temporarily ‘stops the clock’ for all elements of your degree, including residence, fees, and terms for which a particular status may be held.

If you are thinking about suspension of status, it is essential that you contact the Senior Tutor and your supervisor/Department at the earliest possible stage. There may be implications for your funding and/or immigration status which it will be important to consider.

More information can be found on the university website and the Nuffield Student Handbook.

If you have concerns about any actions (or lack of actions), provision or standards of service within College, you are welcome to make contact with the Senior Tutor or other College Officer (such as the Bursar, Warden or EDI Fellow).

The College's Complaints Procedure for Students and Staff can be found online here.

If the matter under complaint occurs purely within the University context, concerns a member of University staff, or is an issue which falls under the jurisdiction of the University, the relevant policy and procedures can be found here. You are welcome to contact Eleni or Sarah for advice and support.